Trust the Feedback: Why Customer Reviews Are Crucial for Shipping Software Selection

Discover key factors to look for in customer reviews throughout your shipping software search

Today, it feels like there are more oversaturated markets than not, including the shipping software market. This can make the task of searching for new shipping software feel comparable to searching for a needle in a haystack. With so many options out there, offering an endless array of features and capabilities, the research process can quickly become overwhelming. Marketing materials and sales pitches can paint a perfect picture, but how can companies distinguish what’s truly the best fit shipping software for their needs versus what appears the shiniest and most attractive?


The answer is customer reviews. These pieces of real-world feedback from actual users offer invaluable insights into the product, cutting through the advertising noise and highlighting what actually matters. By focusing on the key characteristics you’re looking for in your shipping software solution, such as integration, customization, compliance, and support, you can gain a better understanding of whether the solution can meet your business needs or if it just looks good on paper. Let’s dive into why these four factors are crucial when assessing reviews, helping you make a more informed decision and find the right shipping software for your business.

While every business has their own unique needs when it comes to shipping software, there are four key factors that stand out as particularly important when assessing customer reviews: integration, customization, compliance, and support. Positive feedback in these areas is often a strong indicator that the software will deliver the reliability and functionality your business requires.

1. Integration: Ensuring Seamless Compatibility

In order to maintain efficient shipping operations, your shipping software should integrate seamlessly with your existing systems – whether that be an enterprise resource planning (ERP) system, warehouse management system (WMS), or e-commerce platforms. A smooth integration between various systems ensures a streamlined flow of data, eliminates time consuming manual data entry, reduces the risk of costly errors, enables business continuity, and much more. Each of these factors help orders move quickly through the shipping process, ensuring businesses maintain their shipping speed and accuracy.


While software demos can showcase integrations with other tools and systems, customer reviews often reveal the true ease of software integration. Positive user feedback typically highlights how quickly and painlessly the software integrates with both existing technology stacks and carrier networks. Users frequently share their experiences with the integration process, noting minimal disruptions, smooth onboarding, and seamless carrier connections. It is also crucial to note mentions of compatibility with specific platforms and carriers, along with how easily the software can adapt to varying shipping requirements, as this can be very telling into the solution’s real-world performance. For businesses considering their options, these reviews are essential for determining whether the software will seamlessly fit into their operations or cause unnecessary complications.

2. Customization: Tailoring the Solution to Fit Your Needs

The modern supply chain world is far past the times of a one-size-fits-all shipping software solution. Each business has its own set of diverse needs, so the ability to customize a shipping solution to specific workflows, processes, and more, is not just a nice-to-have – it’s an essential capability. Positive customer reviews often emphasize the flexibility and customization options that a software provider offers, from adjusting business rules and carrier preferences to personalizing user interfaces. Customization enables shippers to meet their unique requirements without compromising their efficiency or functionality.


Shipping solutions with reviews emphasizing how easily users can configure the software to suit specific business needs provide key insight into the true value of the product. Users often praise shipping software that offers intuitive tools for personalization, such as automated workflows, customizable reporting, and the ability to scale as the business grows. This level of flexibility ensures that businesses can remain agile, adapting to shifting demands and mitigating unforeseen circumstances. For companies in the market for shipping software, customer feedback on customization abilities can be critical in determining if the solution will continue to meet evolving needs or if it will require expensive modifications down the line.

3. Compliance: Staying Ahead of Industry Standards

The shipping and logistics industries involve highly complex regulations and requirements that businesses must comply with to operate. Because of this, it is crucial that compliance with industry standards and regulations are a key consideration when choosing shipping software. Top-tier shipping solutions stay up to date with the latest requirements, helping businesses avoid costly fines and operational disruptions. Consistently meeting compliance standards provides shippers peace of mind, ensuring they’re operating within legal boundaries and minimizing legal risk.


Positive customer feedback often points out the software’s ability to automatically update regulatory changes without having to do it manually. Businesses should look for shipping software with reviews highlighting how well the provider keeps up with evolving regulations such as customs documentation, hazardous materials handling, or sustainability practices. Industry requirements are constantly changing, so your shipping software should also remain adaptable to evolving standards.

4. Support: Reliable Help When You Need It

Even the most prestigious technologies can experience issues, having significant impacts on businesses. That is why reliable customer support is essential when choosing shipping software. Positive customer reviews typically mention the responsiveness and effectiveness of a software provider’s support team, praising quick resolutions to issues when needed. From troubleshooting a technical issue to assisting with integration, having access to a support team who is knowledgeable and responsive ensures businesses can maintain smooth operations without unnecessary downtime.


Happy customers usually mention how easy it is to get in contact with support and the various communication channels available such as phone, email, and live chat. Reviews that highlight the quality of ongoing training and user resources can provide further assurance that the provider is committed to helping businesses succeed. For companies considering different software solutions, feedback on support quality can be a deciding factor, ensuring that assistance is always just a call or click away when it’s needed most.

When it comes to choosing a shipping software solution, Varsity Logistics stands out as the leading provider of multi-carrier shipping software for both parcel and freight shippers on the IBM i (AS/400) Power Systems. Recognized for its reliability and flexibility, Varsity has earned the trust of businesses across various industries by simplifying shipping complexities and enhancing operational efficiency. With Varsity, businesses can confidently navigate the ever-evolving world of logistics and shipping, knowing they have a comprehensive solution that meets their needs today and scales with them into the future. But don’t just take our word for it, listen to some of the things our customers had to say when it comes to the 4 key considerations.


Integration: Varsity excels in seamless integration with your existing IBM i ERP, WMS, and/or customized-in-house and home-grown systems. With positive customer feedback highlighting the smooth integration process, Varsity ensures that businesses experience minimal disruptions. Its compatibility with all major North American carriers and third-party systems ensures streamlined order fulfillment, reduced operational delays, and access to the best carrier services, helping you maintain satisfied customers.


When asked about Varsity’s biggest advantage (pro), the reviewer stated:

“We have been a customer for as long I have been here (over 18 years) and have always been very happy with the product. [Our biggest] Pro: Full Integration with my VAI S2K ERP system.” – Senior Programmer Analyst, Wholesale Company

Customization: One of Varsity’s greatest strengths is its ability to tailor the shipping software to meet the unique needs of each business. Varsity offers an intuitive, centralized platform that allows users to customize workflows, business rules, reporting features, and more. The flexibility to adjust the shipping solution to specific business processes ensures that companies can improve efficiency and maintain agility as their needs evolve.

“It has everything we need to run the business, and at the same time it’s very flexible in configuration, allowing us to select and use only the modules we need.” IT Director, Manufacturing

Compliance: In an ever-changing regulatory landscape, staying compliant is a top priority. Varsity Logistics is committed to keeping businesses ahead of industry standards by continually keeping its software up to date to meet evolving regulations. From customs documentation to hazmat shipping and carrier requirements, Varsity ensures that businesses comply with all relevant rules and standards, minimizing risk and preventing costly fines.

“Varsity Logistics has been an integral part of our parcel shipping for over 25 years. Their product along with their professional services team has help us respond to carrier requirements allowing us to focus on other areas of our business.”Director of Technology, Consumer Goods

Support: Varsity Logistics understands that responsive, expert support is critical to keeping operations running smoothly. That’s why Varsity provides its customers with additional training resources and outstanding customer service, known for its fast response times and knowledgeable assistance. Whether businesses need help with integration, troubleshooting, or optimizing shipping processes, Varsity’s support team is there to help every step of the way.

“We have been a Varsity customer since 2007. During this time, we have had great support and quick response time.”IT Manager, Transportation

Varsity Logistics is a trusted partner for businesses looking to optimize their shipping operations. Is your business looking for a game-changing shipping solution? Contact Varsity’s team of seasoned shipping experts or schedule a demo to discover how our industry-leading solution can streamline your shipping processes, stay ahead of the competition, and maintain business continuity for future success. Let us show you our solution lives up to our customers’ testimonials.

The Power of Containerization: How it Shapes the Modern Customer Experience

Unlock the benefits of containerization for your business and how it can enhance the customer experience

Imagine you order a new product online, and within days, your package arrives at your doorstep, unscathed and on time. And with the expectations of modern consumers, this is how anyone should expect it to happen, right? However, behind the seemingly effortless delivery process lies a crucial technique that helps make it all possible: containerization. This innovative method of optimizing how products are packed into cartons, pallets and trailers based on several key factors has significantly transformed the way goods move from the warehouse to the customer’s doorstep, ensuring smooth, secure, and efficient shipping.


While containerization plays a significant role in shipping logistics, it also enhances the entire experience as a customer. From faster deliveries to better product protection and cost savings, containerization touches every part of the journey. As we dive into the world of containerization, let’s explore the ways this innovative strategy directly influences the customer journey, creating a faster, safer, and more reliable consumer experience than ever before.

It’s no secret that today’s consumer expects their goods to be delivered quickly and accurately, especially with the increased availability of two-day, one-day, and same-day delivery options. Containerization helps shippers meet this expectation. By optimizing how products are packed, this strategy streamlines the entire fulfillment process, enabling warehouses to process orders quicker and more efficiently, speeding up the shipping process overall.


Struggling with oversized boxes and finding the right fit for product after product can be time consuming and a hassle, but containerization technology ensures each item is packed into the best-fitting carton for transportation from the start. This eliminates the need for last-minute adjustments and speeds up the packing process, moving orders out the door and to the customer faster.


Beyond its work in the warehouse, cartons optimized with containerization enable more efficient loading and transportation. Containerization tools evaluate each shipment to determine whether to pack them in cartons or pallets, helping warehouses process large orders faster. For parcel, properly packed shipments take up less space, allowing carriers to fit more deliveries into a single trip. For freight, properly packed pallets allow for quick, bulk loading onto trucks, reducing handling time and expediting the shipping process. This creates shorter delivery routes and reduces delivery delays, ultimately leading to faster deliveries and happier customers.

It is typical consumer expectation that any goods they order should be protected throughout the shipping process and arrive in original condition, especially fragile or valuable goods. It is arguable that reliable shipping is just as important to consumers as speed, and this is where containerization shines. By optimizing packing choices for both cartons and pallets, containerization ensures that goods are packed securely, minimizing damage and enhancing the reliability of deliveries.


The containerization process carefully selects carton size for each individual order based on various factors such as weight and compatibility with other products. Securely packing items in a box that fits its dimensions eliminates excess space that could cause items to shift around or collide with other products. This prevents breakage, especially for products that might be more fragile or oddly shaped, while also reducing the need for excessive packaging that adds unnecessary waste and weight. By selecting the best-fit carton, businesses create more reliable deliveries and satisfied customers.


For larger shipments, containerization extends beyond individual boxes to pallets and trailers. When orders involve bulk quantities or oversized goods, this process determines whether products should be packed in cartons or consolidated onto pallets for more secure shipping. Properly stacked pallets ensure stability during transportation, reducing the risk of crushed or damaged items.


Reducing the risk of product damage also significantly lowers the number of costly returns. Properly packaged items lower the chance of crushed and damaged cartons during transportation because it allows for better stacking and load distribution within trailers, preventing tipping, sliding, or uneven weight distribution. Containerization helps ensure packages arrive at their destination in the same condition they left the warehouse, reinforcing customer trust and brand reliability.

Behind every purchase is a complex chain of decisions aimed at balancing quality with affordability. Containerization is a significant factor helping to keep prices in check. This process optimizes the way items are packed, helping businesses save on both packing materials and transportation costs – savings that often get passed down to the customer.


Have you ever received an item free floating in a box that was three times the item’s size? Not only does improper packing put the item at risk for damage, but the business is also overpaying for all the space in the box that isn’t utilized (“paying for air”). While containerization provides the ability to select the optimally sized box for each order, it also minimizes the use of oversized cartons. This significantly reduces the amount of packing materials needed, lowering the costs associated with excess packaging and filler material. Furthermore, appropriately sized packages take up less space in delivery trucks and shipping containers, allowing businesses to move more items out in a single trip.


Containerization also helps businesses decide whether an order should be packed in boxes for parcel shipping or consolidated onto pallets for freight. This flexibility enables companies to choose the most cost-effective method – parcel for smaller shipments or freight for larger loads – while optimizing the space in each. By analyzing whether it’s cheaper to ship as a parcel or freight load, containerization helps businesses avoid unnecessary costs and further control transportation expenses.


Lastly, containerization helps companies avoid costly penalties from carriers who charge based on dimensional (DIM) weight, a pricing model based on the package volume relative to weight. For example, if a carton is too large, meaning there is too much air in the box, this can trigger an unexpected dim rate. If there are dim weight charges on nearly every package a company ships out, it can create a huge expense. Containerization helps business avoid this and keep shipping costs under control by finding the right sized carton.


So where do the savings come to the customer? The savings on shipping expenses means that businesses are more likely to offer competitive pricing on products and services. Whether this is reflected in lower product costs or free or reduced shipping, the financial benefits of containerization help enhance the shopping experience overall. Customers can enjoy high-quality goods at affordable prices, knowing that the logistics processes behind the scenes are optimized to save both time and money.

Containerization has redefined how businesses handle shipping, providing a cost-effective, secure, and efficient way to package and deliver goods. But while the benefits of leveraging containerization are already substantial, companies can take this efficiency even further with advanced packing technology. By strategically managing how products are packed and shipped, with the right tools in place, businesses can unlock even more savings, streamline operations, and further enhance customer satisfaction.

Varsity Logistics ShipOptimizer: Revolutionizing Container Packing

As shipping costs continue to rise and warehouse operations become more complex, businesses need more than just optimized cartons to stay competitive – they need smart solutions. With major carriers like FedEx recently announcing a 5.9% General Rate Increase (GRI) for 2025, controlling costs has become an even greater priority for shippers. Varsity Logistics, a leading provider of multi-carrier shipping solutions built exclusively for shippers on the IBM i (AS/400) Power Systems, offers a comprehensive suite of parcel and freight execution modules designed to help businesses revolutionize their shipping operations. Within that suite of modules is Varsity’s ShipOptimizer, an advanced containerization solution designed to streamline your packing process and reduce costs, all while enhancing the customer experience.


ShipOptimizer enables businesses to accurately predict shipping costs at the point of order, whether online or during entry, providing transparency that customers appreciate. This powerful tool can also optimize the entire packing process in the warehouse. By analyzing each item’s dimensions, weight, and compatibility, ShipOptimizer selects the ideal number and size of cartons needed for shipping. This eliminates the guesswork, reducing wasted space, packing materials, and even the likelihood of product damage that could lead to costly returns.


More than just a cost-saving tool, ShipOptimizer addresses the increasingly complex fulfillment requirements faced by businesses today. From handling split-case picking to developing pallet and trailer build plans, it transforms warehouse operations into a well-oiled machine. This results in reduced operating expenses, faster fulfillment, fewer damaged goods, and a better ordering experience for your customers overall.


By utilizing ShipOptimizer, companies can offer real-time shipping cost quotes, improve warehouse efficiency, and ensure their products arrive in perfect condition – ultimately passing down these benefits onto the end customer through lower prices, faster delivery, and higher satisfaction. To learn more about how Varsity Logistics can transform your shipping operations and help you meet the expectations of the modern consumer, contact our team of shipping experts or schedule a demo today.

Enhancing Supply Chain Visibility: The Vital Role of Real-Time Parcel Tracking for IBM i Shippers

Discover how leading shipping solutions and automated real-time tracking provide exceptional customer experiences

If you asked a group of people to describe in one word how they would feel if they were unable to track their package, it’s likely some possible responses would be: anxious, frustrated, stressed, impatient, uncertain, nervous, and inconvenienced. Collectively, each of these responses are negative experiences for the customer; something that any business wants to avoid.


In the world of modern commerce, the ability to track and manage shipments in real-time isn’t just desirable; it’s essential. This is especially true with the immense growth e-commerce has experienced in recent years, where customers now expect full transparency and control over their orders. In fact, a recent study showed that 96% of customers track their orders, and 43% track them daily.


Not only does the ability to track and trace your package in real-time bring consumers a sense of security and control, but it also introduces an element of excitement. The journey from “add to cart” to package delivery is more than just transactional – it’s experiential. The anticipation of a long-awaited package, waiting for the chance to open it up, and the satisfaction of knowing the exact moment of arrival are all part of the consumer journey.

Imagine ordering a sentimental gift for a loved one, only to be left in the dark about its whereabouts. Or what if you order essential items for an urgent situation, such as medication, not knowing if they will arrive on time. Instant gratification has become a norm in today’s world, so delays and uncertainties can tarnish consumer experiences very quickly. This makes real-time order tracking and tracing a crucial capability for shippers.


Businesses that prioritize transparency and communication throughout the shipping process are more likely to maintain their competitiveness, keep their customers happy, and grow their brand awareness. However, those who fail to adapt to this imperative need put themselves at risk of losing customers and revenue.


Keeping up with the ever-evolving needs of consumers can present a myriad of supply chain challenges, threatening to impede efficiency and profitability. And standing at the top of these challenges is reliance on outdated technology and manual processes, showing the need for automated tracking solutions. For parcel shippers on IBM i (AS/400) Power systems, the lack of automated tracking solutions can lead to several pain points including:

  • Risk of Errors: It’s no surprise that any sort of manual task is at risk of human error. Manual errors in data entry and communication processes can cause discrepancies in shipment information, leading to potential shipment delays.
  • Inefficient Resource Allocation: Manual tracking and tracing methods are time-consuming and require heavy attention to detail, leading to inefficient resource allocation and increased labor costs.
  • Limited Visibility: The lack of real-time tracking limits supply chain visibility, making it a challenge to identify bottlenecks or areas for optimization.
  • Delayed Deliveries: Without real-time tracking, shippers often struggle to identify transit delays. This can lead to missed delivery deadlines and unsatisfied customers.
  • Increased Customer Inquiries: If customers are unable to track their orders in real-time, customer service teams are swarmed with where is my order (WISMO) inquiries. This can strain resources and lead to dissatisfied customers.

Now that customer expectations for transparency and control are at an all-time high, the importance of real-time shipment tracking solutions cannot be overstated. Customers expect their deliveries to be on time and visibility into the status of their shipments at every stage of the delivery process. To do so, shippers must leverage technology to streamline their operations, enhance visibility, and maintain competitiveness.


The good news for IBM i (AS/400) Power systems shippers is that there are advanced automated software solutions available, like Varsity Logistics’ ShipTalk Parcel module, empowering shippers with the visibility and control they need to navigate the complexities of parcel shipping.

ShipTalk is a revolutionary solution enabling businesses access to real-time delivery status and online tracking. This module is a part of Varsity Logistics’ comprehensive supply chain suite for users. When paired with Varsity’s industry-leading multi-carrier shipping software, ShipSoft-Parcel, it works to help parcel shippers overcome the challenges of modern shipping with ease and confidence.

How ShipTalk Works

ShipTalk empowers shippers with the resources they need to streamline operations, enhance visibility, and deliver exceptional customer experiences. ShipTalk is more than just a tracking solution; at its core, it’s a connectivity suite that expands visibility and communication between shippers and their supply chain partners. By extending shipment control beyond the warehouse, it enables enhanced collaboration with carriers and consignees, facilitating real-time status updates, automated export filing, and enriched communication functionalities.


Customers can select from several of ShipTalk’s connectivity tools to meet their unique needs, including:

  • UPS Online Tracking
  • UPS Trace Request
  • FedEx Tracking
  • USPS Delivery Confirmation
  • Alerts (non-carrier specific)
  • AES (Automated Export System)

The ShipTalk Parcel module offers several key benefits to IBM i (AS/400) Power systems shippers seeking to transform their shipping operations, overcome parcel challenges, and achieve greater success in today’s dynamic shipping landscape.

  • Real-time Shipment Visibility: One of the primary benefits of ShipTalk is the ability to provide up-to-the-minute order status updates on the whereabouts of shipments. By leveraging electronic links with third-party carriers, ShipTalk offers shippers unparalleled visibility into the movement of their parcels, enabling them to identify potential delays, take proactive measures to ensure on-time delivery, and provide great customer service.
  • Enhanced Supply Chain Relationships: ShipTalk fosters stronger relationships with supply chain partners through enhanced communication capabilities. By facilitating real-time communication and collaboration between shippers, carriers, and consignees, ShipTalk strengthens trust and transparency throughout the supply chain ecosystem. This improved communication leads to smoother operations, fewer misunderstandings, and ultimately, more productive partnerships.
  • Reduced Expenses: Because ShipTalk automates several key supply chain processes, it significantly reduces manual labor expenses. Manual tasks like data entry, document handling, and partner communication are effortlessly facilitated through ShipTalk’s automation capabilities. With minimal need for human intervention, ShipTalk reduces labor costs, avoids costly errors, increases operational efficiency, and ultimately improves the bottom line.
  • ShipTalk Alerts: For shippers seeking a proactive approach to supply chain management, ShipTalk sends advance shipment notifications to supply chain partners prior to delivery. Through email alerts, shippers can promptly inform recipients about upcoming shipments at any time through the shipping process, providing them with important information like tracking numbers and delivery specifics. This proactive communication not only improves coordination but also helps recipients prepare for incoming shipments, reducing potential delays and enhancing the customer experience.

Varsity Logistics, provider of top-tier multi-carrier shipping software for parcel execution, stands as the only holistic shipping solution built for the IBM i. In addition to the key capabilities provided by the ShipTalk module, Varsity’s ShipSoft-Parcel suite offers several other revolutionary modules, equipping shippers with the tools to navigate parcel shipping challenges, including:

Varsity Logistics also offers multi-carrier shipping software for Less-Than-Truckload (LTL) shippers with additional freight supply chain execution modules and multi-modal capabilities.


The modern logistics world demands automated solutions and capabilities that can meet the evolving expectations of our consumers. That is why Varsity Logistics plays a powerful force in supply chain management, offering comprehensive solutions that empower shippers to tackle even the most complex parcel shipping challenges. By leveraging ShipTalk’s automated functionalities, shippers can alleviate the pitfalls of manual tasks, provide full order transparency to their customers, and set themselves up for long-term success.


Looking for a way to provide the ultimate customer experience with automated real-time shipment tracking? To learn more about ShipTalk for parcel or Varsity Logistics’ other parcel or LTL shipping software solutions, contact our team of shipping experts or schedule a demo. Elevating your IBM i shipping strategy starts here.

Mastering Market Volatility: 5 Ways Shipping Software Helps You Weather the Storm

You can’t always predict the unexpected, but you sure can prepare for it

In 2020, a global pandemic forced our world into a lockdown, causing productions to shut down, surges in unavailable product demand, and delays at ports. In 2022, 1,743 entities were impacted by supply chain cyber-attacks in the U.S., a 235% increase year-over-year since 2017. In 2023, anticipation of a potential strike by UPS Teamsters triggered a defensive response in many businesses, increasing costs for alternative shipping options, stress and anxiety, and many other harmful effects. Uncertainty regarding capacity exceeding demand adds another layer of complexity, as businesses grapple with questions about how many carriers will survive or merge in the face of changing market dynamics. Not to mention, other threats of disruption, like natural disasters and labor concerns, continue to loom over the supply chain and logistics industries.


You might be wondering: What’s the point of calling out these examples of market volatility? The point is, the supply chain and logistics landscape changes rapidly, constantly evolving. At the same time, they’re consistently faced with irregularities and the unknown. The possibility of supply chain disruption can occur at any time, especially when we least expect it. So, how can businesses be prepared for the unexpected?


Not only understanding, but also preparing for these market dynamics is crucial for businesses looking to excel in today’s volatile shipping environment. An advanced supply chain technology solution, such as a Transportation Management System (TMS) or multi-carrier shipping software built for both parcel and LTL shipping, emerges as the strategic key, offering a variety of tools and capabilities designed to help you navigate uncertainty. Let’s explore how these solutions can set your shipping operations up for success against unforeseen circumstances and market volatility.

From visibility to automation and provider expertise, here are five ways a robust shipping software solution can help you adapt to evolving market conditions and provide the control you need to weather any storm:

1. Enhanced Visibility: Industry leading multi-carrier shipping software offers real-time visibility into the entire supply chain ecosystem. Advanced tracking and monitoring gives businesses visibility to several factors including shipment status, carrier performance, inventory levels, and market conditions. This provides companies with the ability to quickly detect disruptions and proactively respond to any unexpected obstacles.


2. Optimized Routing: In times of supply chain disruption, a shipping software’s optimized routing capabilities can really make a difference. The software can analyze various factors like traffic conditions, carrier capacity, and delivery windows, to select the most efficient route avoiding any disruptions. This way, businesses can still minimize transit times and adapt to volatile market conditions.


3. Improved Communication: Superior shipping software platforms integrate seamlessly with other parts of the Enterprise Software Stack (ESS), ensuring smooth data exchanges and streamlining operations. This also allows for uninterrupted communication between shippers, carriers, and customers. By maintaining real-time communication between the different parts of the supply chain, it helps businesses keep stakeholders informed to swiftly mitigate the impact of unforeseen circumstances and vice versa.


4. Automation: The ability of a comprehensive multi-carrier shipping solution to automate manual tasks and streamline workflows improves overall operational efficiency and agility. Not only do automated processes reduce the risk of costly errors, but they enable businesses to quickly adapt to sudden market changes, ensuring high service levels even in unpredictable events.


5. Expertise: A top-tier shipping software provider’s expertise is invaluable when it comes to preparing shippers for market volatility. Experienced providers offer strategic guidance, innovative solutions, and proactive support. Leveraging their strong industry knowledge, these providers can assist businesses in anticipating potential risks and developing contingency plans to mitigate them. By partnering with an experienced shipping software provider, shippers can lean on a trusted resource to help them navigate turbulent times and ensure resilience in supply chain uncertainty.

While it’s clear that unforeseen circumstances and instances of supply chain volatility are inevitable, Varsity Logistics’ comprehensive shipping software solution is the obvious choice for safeguarding your shipping operations against them. Varsity Logistics is the industry-leading multi-carrier shipping software provider exclusively designed for shippers on the IBM i (AS/400) Power systems. Included in our parcel shipping suite are various robust functionalities and supply chain execution modules, built for even the most complex shipping challenges. As a premium shipping solution, we help you protect your shipping operations with our:

Supply Chain Visibility

Electronically linked via Varsity’s ShipTalk module, your shipping software is seamlessly connected to your carriers to provide your business with real-time, end-to-end visibility into various parts of the supply chain. This functionality gives insight to variables such as current time order updates, delivery status, and advanced tracking and tracing. The visibility ShipTalk provides gives companies the ability to swiftly identify disruptions and take proactive action.

Carrier Selection

Another functionality Varsity provides as an important tool in mitigating supply chain disruptions is our carrier selection process. Based on a list of criteria including transit time, cost, mode, performance, optimal carriers, and more, Varsity’s ShipSelect module chooses the best carrier for every single shipment. This kind of functionality offers your business an automated way to still select the optimal carrier option for your shipments even during volatile supply chain conditions.

Streamlined Communication

Varsity’s shipping software solution offers the most robust and powerful integration possible with IBM i ERPs, making it the clear choice for IBM i (AS/400) Power systems users. This seamless integration allows for smooth communication and real-time shipping data access, empowering IT and e-commerce teams to stay informed of any potential threats or disruptions, allowing for immediate collaboration and proactive responses. [Learn why Varsity is the preferred shipping software partner of VAI!]

Automated Workflows

Automation plays a big role in helping shippers mitigate volatility. Varsity’s ShipSoft-Parcel solution automates the entire shipping process from start to end, eliminating the risk of expensive manual errors. From optimizing shipment pricing to ensuring label compliance, our automated solution ensures quick adjustments to your shipping strategies in response to shifting market conditions, like disruptions in transit routes. Additionally, our ability to conform to business requirements and industry compliance standards guarantees shippers a reliable solution regardless of supply chain challenges.

Supply Chain Expertise

We absolutely agree that the experience of your shipping software provider is invaluable, especially with unforeseen circumstances consistently looming. Founded in 1989, Varsity Logistics is proud to share that we hold over nearly 40 years in the supply chain and logistics space under our belt. Additionally, the tenure of our services and support teams surpasses 120 years. With that much experience, we know best when it comes to preparing shippers for resilience against market volatility.

Additional Features

There are many more capabilities of Varsity’s shipping modules that go beyond this list, but it’s important to mention:

  • Auditing: Varsity’s ShipAudit module reconciles carrier invoices against the anticipated costs, eliminating over-charges, duplicate bills, or invalid charges. Overall, by protecting profitability, ShipAudit helps companies fortify their supply chains against disruption and encourages operational continuity.
  • Analytics: TransData is Varsity’s transportation analytics tool that provides shipping companies with access to organized historical shipping and carrier data, enabling them to analyze performance, monitor trends, and make informed decisions. Leveraging this data helps businesses negotiate better agreements with carriers and reduce costs, thus helping to mitigate the impacts of a volatile shipping market.
  • Containerization: The ShipOptimizer module revolutionizes shipping operations by providing companies with the ability to predict shipping costs accurately before product shipment, offsetting rising transportation expenses and enhancing warehouse efficiency. By optimizing the container packing process, this module enables companies to seamlessly manage complex fulfillment requirements, reduce operating costs, and minimize potential product damage, ultimately helping companies navigate the challenges of supply chain disruptions.

To learn more about the modules mentioned above and Varsity’s comprehensive selection of parcel, freight, analytics and auditing shipping solutions, visit our resource center.


Varsity Logistics’ industry-leading multi-carrier shipping software is more than a shipping tool; it’s an essential piece of your supply chain software solution helping to safeguard your IBM i (AS/400) shipping strategy against the unexpected. Offering a valuable set of capabilities, including enhanced visibility, optimal carrier selection, streamlined communication, automated processes, and provider expertise, Varsity provides the solution to equip your shipping strategy for whatever’s around the corner.


Ready to weather the storm and take on supply chain disruptions with confidence? Contact our team of shipping experts or schedule a demo to learn more about how Varsity can help you navigate the ever-changing parcel shipping landscape.

4 Ways Zone Skipping Can Optimize Your Shipping Strategy

Learn how Zone Skipping can lower costs, decrease transit times, and boost customer satisfaction

In a supply chain and logistics environment where economic uncertainty is constant, businesses are always on the lookout for opportunities to reduce transportation costs without sacrificing transit times and customer experience. As e-commerce has continued to thrive by yielding high order volumes, the need for innovative shipping strategies has become more critical than ever.


Many will be relieved to know a logistics approach that offers a solution to both high shipping costs and extended delivery times does indeed exist. This approach is referred to as Zone Skipping, a logistics technique that consolidates individual packages and ships them directly to a parcel carrier’s distribution center closer in proximity to the final destination points of the consolidated packages. From there, a regional carrier delivers the package to the customer’s doorstep.


This technique is called Zone Skipping because consolidating individual shipments and transporting them in bulk to get them closer to their end delivery location allows the packages to bypass intermediate distribution centers, or zones.

How does Zone Skipping work?

Unlike traditional shipping methods that involve multiple sorting and transfer points, Zone Skipping minimizes the extensive routing of parcels across the country before reaching their end destination. Instead, the approach leverages local carriers for the final zone. The main purpose is to consolidate parcels headed for the same target location, allowing them to be shipped together in bulk. This process eliminates unnecessary handling and sorting, resulting in faster transit times and significant cost savings.

4 Ways Zone Skipping Can Benefit Your Business

Now that we’ve laid the foundation for understanding how Zone Skipping works, it is important to explore how this innovative shipping strategy can positively impact your business.

1. Cost Savings

Zone Skipping can bring substantial cost savings for businesses by optimizing the final stages of the shipping journey. Rather than relying solely on individual parcel carriers for end-to-end delivery, Zone Skipping utilizes local delivery services to make final mile deliveries. This strategy eliminates the need for multiple sorting and transfer points along the shipping route, significantly reducing costs associated with shipping packages. This cost efficiency allows businesses to allocate budget elsewhere, bettering the business’s finances and operations.


For example, if you were shipping 5,000 parcels from Oklahoma City to Detroit at $10 each in shipping costs, you would incur a grand total of $50,000 in shipping spend. The flat rate, however, is $5,000 if they all arrive in a truck. From there, shipping the individual parcels from the Detroit sorting facility will cost $7 per parcel. If you add the $5,000 flat rate shipment with the $7 per parcel for local delivery, the total shipping will equal $40,000. That’s $10,000 in savings compared to using the parcel carrier for shipping the parcels individually.

5,000 x $10 = $50,000

(5,000 x $7) + $5,000 = $40,000

$50,000 – $40,000 = $10,000 in Savings!

2. Faster Transit Times

Zone Skipping also revolutionizes the speed and efficiency of parcel deliveries, significantly reducing transit times. Traditional shipping methods involve excessive back-and-forth traveling through multiple sorting facilities across the country throughout the duration of transit. However, this logistics technique utilizes local carriers to minimize unnecessary detours and ensures a direct route to the end customer. Not only does this eliminate transit delays, but it shines a spotlight on businesses offering reliable service. It is no secret that today, especially, faster delivery times translate to higher customer satisfaction.

3. Greater E-commerce Capabilities

As the e-commerce landscape continues to evolve, customer expectations grow right along with it. This means meeting the growing demand for seamless and hassle-free deliveries is crucial for businesses. Zone Skipping presents an ideal strategy for businesses to meet these expectations by providing faster and more reliable shipping options to their customers. With the ability to directly route a package to the customer, avoiding transit delays and sorting, it meets the immediate needs of today’s online shoppers. Not only will this boost your business’s customer service, leading directly to happier customers and increased customer loyalty, but it will help your business excel in the competitive e-commerce market and ultimately drive profits.

4. Fewer Chances for Damaged Packages

Not only does Zone Skipping save your business time and money when it comes to shipping, it also reduces the risk of damaged packages. As we know by now, traditional shipping methods can send packages through multiple sorting and distribution centers, exposing packages to more hands and a higher likelihood of becoming damaged. Zone Skipping decreases the opportunity of something bad happening to packages, such as being dropped or dented, by eliminating unnecessary touchpoints in the shipping process. This helps ensure that customers receive their orders in pristine condition, improving the overall customer experience and building trust with the shipping process and your business.

What Do I Need to Implement Zone Skipping?

Here are 3 things to do before you implement a zone skipping strategy.

Evaluate the Areas You Serve

Before implementing a Zone Skipping strategy, it’s crucial to evaluate the regions you routinely serve. This strategy is most cost-effective for businesses that consistently have a substantial volume of parcels going to the same area. If you are considering utilizing Zone Skipping, you should consider the frequency of orders that are headed to the same region and examine how many steps are in your current shipping process. Remember, reducing the steps in your shipping process creates a more streamlined experience as well as increases cost savings to your business. Ideally, you should have a shipping system that allows you to turn zone skipping on/off based on current volume to ensure optimal efficiency and savings.

Evaluate your Internal Infrastructure

Before jumping into Zone Skipping, evaluate your internal infrastructure to ensure a seamless implementation. You will need software that is equipped to seamlessly handle increased capacity requirements. The integration of a robust solution, like multi-carrier shipping software (MCSS), becomes crucial in this context. Advanced shipping solutions are designed to handle complex shipping scenarios and streamline parcel logistics, ensuring your system remains agile and efficient, even with the increased demands of Zone Skipping. Because of volume, Zone Skipping may overly burden a more traditional system, which could reduce efficiency and increase labor costs. By leveraging the capabilities of multi-carrier shipping software, business will be able to effectively utilize Zone Skipping to deliver ROI and operational efficiency.

Open a Dialogue with your Local Parcel Carriers

It’s important to foster a collaborative partnership with your local parcel carriers as these are the people you’ll rely on to make Zone Skipping a successful strategy. Communication with these carriers is vital to smooth operations and an effective plan. While Zone Skipping might reduce the sorting and shipping workload on your part, transparent communication with your local carriers will help them recognize the substantial benefits of increased volume. A collaborative approach to this strategy ensures benefits for both your business and the carriers involved.

Zone Skipping with Varsity Shipping Software

Zone Skipping is an effective way to reduce shipping costs and improve customer experience. The industry leading multi-carrier shipping software for IBM i (AS/400) Power systems users from Varsity Logistics offers the ideal solution for flexibility and reliability when it comes to additional cost savings and promoting a positive customer experience.


Read our How it Works Brochure to learn more about Varsity’s software integration and comprehensive set of features.

To discover all the ways Varsity’s multi-carrier shipping software can improve your parcel shipping processes, contact our shipping experts or schedule a demo.

The IBM i (AS/400) Guide to Handling Increased Parcel Throughput

Learn how IBM i (AS/400) Power users can streamline their shipping operations and increase their parcel throughput with ease

Up and running since 1988, IBM i (AS/400) operating systems (now Power Systems), are a cornerstone of many businesses’ shipping operations. In fact, the AS/400 platform is used in over 100,000 companies including Fortune 500 companies that use IBM i Power systems. As these systems have stood the test of time, their reliability, scalability, and durability have remained strong, which is why they are still relevant in today’s modern business environments. IBM i (AS/400) Power systems act as a central hub for various business functions, including those related to shipping and distribution. For those in the parcel shipping industry, these systems play a critical role in managing the various aspects of daily shipping operations.


E-commerce and customer expectations have surged over the last few years. This has caused the pressure for shippers to handle increased parcel throughput to grow in tandem. As businesses find themselves grappling with the challenge of managing an increased volume of packages, they must find an efficient solution to help them navigate this quickly changing environment to remain competitive. For shippers relying on IBM i (AS/400) Power systems, there are strategies and solutions that can empower your business in tackling the ever-growing demand for efficiency. Let’s start by looking at potential challenges you may face if you fail to adapt your strategy.

The Challenges of Handling Increased Parcel Throughput

While increasing your business’s parcel throughput can point to many positives, such as business growth, improved customer satisfaction, and competitive advantage, it is not always an easy undertaking. A quick spike in orders can stretch a company’s staff and resources thin without proper planning. Operational bottlenecks and a slow down or halt in tasks due to inefficient processes can result in order processing delays, late shipments, and unfulfilled customer expectations.


As mentioned previously, there has been a substantial increase in consumer demand and expectations surrounding the delivery of their products and customer service. Because of this, there is a heavy pressure on shippers to ensure they meet order fulfillment timelines and delivery promise dates. This requires businesses to adapt their shipping operations quickly to meet high order volumes and keep their customers satisfied.


As a reliable system for over 35 years, it is no wonder that the IBM i (AS/400) Power system is one of the world’s “most popular business computing systems”. However, because it has been around for so long, it is considered a legacy system by many – mainly because of other, newer solutions that have been released since. In fact, many companies with IBM i (AS/400) Power systems still have homegrown shipping solutions that may not be as adaptable or efficient, making it hard to keep up with increased throughput demands. Because of this, it is crucial for shippers to find scalable and efficient technologies that can seamlessly grow with their operations and provide the adaptability they need to keep up with such a dynamic parcel shipping landscape.

Strategies to Handle Increased Parcel Throughput Like a Pro

While the challenges of managing increased parcel throughput are evident, there are several strategies for shippers utilizing IBM i (AS/400) Power systems to empower them to tackle these obstacles effectively.

Automating Order Processing

Order processing automation is crucial for businesses experiencing an increase in demand. Implementing the automation of tasks such as order entry, address validation, and order routing can minimize the need for manual data input. Overall, this significantly reduces the possibility of human error and allows businesses to handle increased parcel throughput with ease. When integrated into IBM i (AS/400) Power systems, order processing automation substantially improves the precision and seamlessness of order fulfillment, delivering a streamlined processing of orders and efficient dispatch of shipments.

Rate Shopping

Rate shopping is an invaluable strategy for shippers utilizing IBM i (AS/400) Power systems to efficiently handle the challenges that come with increased parcel throughput. Rate shopping technology gives shippers the ability to compare and select the best carriers and rates for each shipment, allowing them the opportunity to stay cost-effective for both their business and their customers. Incorporating rate shopping into the shipping process also guarantees a reduction of overspending on shipping costs while ensuring users can make well-informed decisions in real time, guarantee timely deliveries, and remain competitive in a rapidly evolving landscape.

Real-Time Tracking for Customers

With the high expectations consumers hold today, real-time tracking and visibility to their orders is extremely important. Shippers can utilize their technology to provide their customers with tracking information, providing them insight into every step in the shipping process of their order. Notifications of early, on-time, or shipping delays make deliveries more convenient for consumers, as well as builds trust with the business, enhancing the overall customer experience. IBM i (AS/400) Power users can achieve this through integration with shipping software, like a multi-carrier shipping software solution, ensuring real-time tracking and visibility for their customers.

Dimensional Weighing

Incorporating dimensional weighing technology can significantly boost your company’s parcel throughput. This strategy is critical for IBM i (AS/400) Power users to integrate in order to get accurate rate calculation and cost-efficient shipping. It ensures accurate pricing based on the dimension and weight of parcels, minimizing discrepancies between manifest weight and actual weight. Not only does this technology lower shipping costs and allows businesses to handle increased parcel throughput, but it also results in substantial labor savings. [Learn more about dimensional weight pricing and unexpected shipping costs.]


The list of strategies for shippers using IBM i (AS/400) Power systems to handle increased parcel throughput goes on, but wouldn’t it be nice if there was one comprehensive platform that combined all of these strategies into one helpful solution?

Introducing: Varsity Logistics’ Multi-Carrier Shipping Software Solution

Varsity Logistics has stood as a top-tier supplier of multi-carrier shipping software for companies in need of parcel shipping capabilities for over a decade. Designed exclusively for IBM i (AS/400) Power users, our comprehensive parcel shipping suite is seamlessly integrated, hosting various top tier supply chain execution modules engineered to handle even the most intricate small package shipping.


Varsity’s ShipSoft-Parcel seamlessly integrates with ERP, legacy, and Order Entry systems running on IBM i (iSeries, Power, AS/400) systems. It delivers a unified and automated shipping solution that ultimately eliminates manual data entry and significantly reduces shipping costs for your business. This solution incorporates several technologies to apply the strategies for businesses to handle increased parcel throughput discussed above.


Within Varsity’s ShipSoft-Parcel solution, ShipSelect automates the carrier selection process based on factors such as transit time, cost, and carrier service. It chooses the optimal carrier for every shipment, following business requirements and routing guides. ShipOptimizer technology finds the ideal containerization process and accurately predicts shipping costs before processing the order. SpeedWeigh allows shippers to automatically retrieve the package weight from the scale which is pulled into the system at the time the order number is scanned. This eliminates the need for an additional get-weight barcode scan or manual entry, ultimately saving your business processing time and money.


Varsity’s multi-carrier shipping solution is a unified platform that encompasses automation, order processing, dimensional weighing, real-time tracking, and more. This all-in-one solution optimizes operations, improves efficiency, and guarantees the effective and successful management of increased parcel throughput for those operating on IBM i (iSeries, Power, AS/400) systems. To learn more about Varsity’s Parcel shipping solution, the additional execution modules, and how our software can transform your shipping operations, contact our team of shipping experts or request a demo.

7 Benefits of Carrier Diversification

Learn how carrier diversification reduces costs, improves customer satisfaction, and more.

Everyone’s familiar with the saying, “Don’t put all your eggs in one basket”. The expression is a warning against concentrating all your resources or efforts into one place or thing. When relying too heavily on a single option, you potentially put everything at risk in the event of a crisis. Although this time-worn phrase dates back to the 1600’s or earlier, it still remains applicable to an abundance of situations, including your shipping strategy.

An effective way to apply this advice to your shipping strategy is by diversifying your carrier mix. This provides shippers with carrier options in the event of a supply chain disruption. The saying became especially relevant in the logistics world after the pandemic struck, causing a spike in e-commerce, disruptions in carrier networks, shifting consumer behavior, and more.

7 Reasons to Implement a Carrier Diversification Strategy

Post pandemic, in today’s rapidly evolving shipping landscape, supply chain innovation and adaptability are essential. Still, amidst times of changing consumer expectations, dynamic market conditions, labor unrest and other unforeseen circumstances, businesses are realizing that carrier diversification is a key driver of success. If you are looking to inject flexibility into your shipping processes, mitigate risks, enhance service coverage, and unlock new opportunities, then carrier diversification is a strategy to put in place. Here are seven ways having more than one major carrier can benefit your business:

1. Carrier Diversification Reduces Risk

Relying on a single carrier can pose risks such as service disruptions due to weather, labor strikes, or unforeseen circumstances. By diversifying carriers, you reduce the risk of shipping disruptions having a devastating effect on your business by distributing shipping volumes across several providers. Additionally, with an advanced multi-carrier shipping solution, if one carrier experiences an issue, you can seamlessly switch to an alternative carrier. This redundancy helps to continue the flow of goods, ensure timely delivery and business continuity, and minimize the impact on your shipping operations.

2. Carrier Diversification Increases Flexibility and Scalability

By integrating multiple carriers into your shipping software, you gain the flexibility and scalability to adapt to evolving market conditions, shifting consumer preferences, and seasonal demands. It allows you to find the best carrier suitable for specific needs on a shipment-to-shipment basis, based on factors such as cost, transit time, destination, and service level. This agility allows you to optimize your shipping operations and handle fluctuations in consumer demands efficiently.

3. Carrier Diversification Uncovers Competitive Shipping Rates

Competitive Shipping Rates: Carrier diversification enables you to compare shipping rates across multiple providers. Each carrier may offer different pricing structures, discounts, or negotiated rates based on several favors like your shipping volume, destination, or time in transit. By having options, you can identify the most cost-effective shipping solutions for your business, potentially reducing shipping expenses and passing along those savings to retailers as well.

4. Carrier Diversification Improves Geographic Coverage

Incorporating different carriers into your shipping software allows businesses access to a broader network of delivery routes and service areas. Individual carriers typically have strengths in certain regions whether that be local, regional, or international. By diversifying carriers, you can expand your shipping reach to more areas and access markets that might be underserved by a single carrier. This allows you to leverage your established expertise in different geographic locations while also growing your business. Carrier diversification helps you reach a wider customer base and opens the door to entering new markets with confidence.

5. Carrier Diversification Improves Service Levels

Different carriers have their strengths and weaknesses, such as specific routes, delivery networks, or specialized services. By diversifying carriers, you can fill the gaps in areas where some carriers might be as efficient. This allows you to tap into each carrier’s unique strengths and select the option that best aligns with your specific shipping requirements. This can result in faster delivery times, higher customer satisfaction, and overall improved service levels.

6. Carrier Diversification Empowers Negotiation

When you have multiple carriers integrated into your shipping software, it strengthens your position during carrier negotiations. You can leverage competition among carriers to compare rates or service capabilities. Carriers may also be more likely to offer you discounts, customized solutions, or other attractive incentives to secure or maintain your business. Overall, negotiation allows businesses to vouch for more favorable pricing, contractual agreements, and value-added services.

7. Carrier Diversification Improves Customer Satisfaction

Every business has the goal to provide an exceptional customer experience- after all, it’s what builds brand loyalty and customer trust. By expanding your carrier library, you increase customization abilities, flexibility, and other great options for customers. It also allows for the selection of carriers based on factors like reliability, delivery speed, and geographic range that best aligns with your customer’s needs. With higher consumer expectations surrounding deliveries today, customers appreciate carriers who can get them their goods in a safe and timely manner.

How Carrier Diversification Facilitates Growth

Overall, diversifying your carrier mix offers a variety of benefits for businesses navigating the ever-evolving world of supply chain and logistics. This strategy enables greater flexibility, improved service levels, cost optimization, risk mitigation, expanded market reach, negotiation power, and increased customer satisfaction. Integrating multiple carriers provides operational redundancy, allowing businesses backup options in the event of disruptions and other unforeseen circumstances. Additionally, carrier diversification creates the opportunity for businesses to expand their reach, enter new markets, or those that may be under serviced. Embracing a carrier diversification strategy is imperative and empowers businesses to construct resilient, streamlined, and customer-focused operations in a constantly evolving marketplace.

Need help getting started with a carrier diversification strategy or shipping software? Contact our experts today to discover how Varsity Logistics can improve the way your business does shipping.